Terms of Service

Who these terms are with

Is Noted is operated by Favored Company LLC. These terms apply when you use isnoted.com, when you submit a form on a page we operate for one of our clients, and when you use our software as a client. If you do not agree with them, do not use the services.

If you are a consumer submitting a request

When you fill out a form asking a business for service, you are asking that business to contact you. We pass your request to them. We are not the contractor. We do not perform the work, set the price, or guarantee the result. Any agreement about the job itself is between you and that business.

Provide accurate information, and only provide a phone number that belongs to you. Your information is handled as described in our Privacy Policy.

Text message program

Is Noted Appointment and Request Notifications is our text message program. Give us your phone number on one of our forms and you may receive texts about that request. They confirm appointments, send reminders, help you reschedule, and follow up on requests we have not reached you about yet.

Texts come from Is Noted, or from the business you contacted under that business's name. Message frequency varies with your request and your appointments. Message and data rates may apply. We send no marketing or promotional texts under this program.

Reply STOP to any message to stop receiving texts. Reply HELP for help, or email hello@isnoted.com. Opting out does not cancel an appointment, so call the business directly to change it.

If you are a client

We provide advertising, landing pages, a website, lead capture, appointment booking, and the software to manage what comes in. Service runs month to month. There is no long-term contract. Fees are billed monthly in advance and are stated in your signed proposal. Advertising budget paid to platforms like Meta and Google is separate from our fee and is charged to your own ad account unless we agree otherwise in writing.

Either of us may stop the service with notice as set out in your proposal. On termination you keep your leads and contact data, and we will provide an export on request.

Messaging on your behalf

Our software sends text messages and emails to your customers under your business name. By using it, you authorize us to register your business with mobile carriers and to send those messages as your agent, and you confirm that the information you give us for that registration is accurate.

You are responsible for consent. You may only use the system to message people who gave you permission to contact them, through one of our forms or through a record of consent you can produce. Do not upload purchased lists, scraped numbers, or contacts from another business.

Messages must relate to the customer's own request. Do not use the system for promotional blasts, political or charitable solicitation, loan or debt content, or anything prohibited by carrier rules. We may suspend messaging immediately if we believe a campaign puts other clients on our platform at risk, and we will tell you why.

What we do not promise

We do not guarantee a number of leads, a cost per lead, a booking rate, or revenue. Advertising results depend on your market, your pricing, your reviews, your capacity, and how fast you call people back. What we do commit to is showing you every lead in real time, so you can judge the results yourself from the first week rather than the first quarter.

The services are provided as is. We do not warrant that they will be uninterrupted or error free. Third-party platforms we depend on, including ad networks, carriers, and hosting providers, can change their rules or have outages outside our control.

Ownership

You own your business content: your name, logo, photos, reviews, and the lead and customer data generated for you. You grant us permission to use that content to build and run your pages and campaigns while you are a client.

We own our software, page templates, and systems, including improvements made while working with you. Nothing here transfers that to you.

Acceptable use

Do not attempt to break into, overload, scrape, or reverse engineer the services, and do not use them to send anything unlawful, deceptive, or harassing. We may suspend access for any of these.

Limitation of liability

To the extent the law allows, neither party is liable for indirect, incidental, or consequential damages, including lost profits. Our total liability for any claim relating to the services is limited to the fees you paid us in the three months before the claim arose.

You are responsible for claims arising from content you give us to publish and from messages sent to contacts you provided without proper consent.

Changes

We may update these terms. When we do, we will change the date at the top of this page. Continuing to use the services after a change means you accept the updated terms.

Governing law and contact

These terms are governed by the laws of the state in which Favored Company LLC is organized, without regard to its conflict of law rules.

Favored Company LLC, operating as Is Noted.
hello@isnoted.com